For employers
LightWell Care gives working family caregivers practical, private support — helping employees understand complicated information, prepare for healthcare conversations, organize next steps, and communicate with family and care teams.
In a 2026 survey of 900 full-time employed adults, caregiving showed up in the workday in measurable ways.
25%
felt stressed, distracted, or emotionally drained while working.
22%
arrived late, left early, missed work, or took unexpected time off.
20%
had difficulty concentrating or staying productive.
13%
considered leaving their job or changing employers.
62%
said they would definitely or probably use a free, private, 24/7 AI caregiving assistant if their employer offered it.
The interest is practical, not theoretical. Employees most want help making decisions, preparing for healthcare conversations, communicating with family, and organizing care.
When asked what kind of support would be most valuable, employees chose functional assistance.
42%
Help employees think through caregiving options and next steps.
37%
Turn uncertainty into useful questions and talking points.
34%
Help draft updates and difficult messages.
32%
Help organize appointments, tasks, schedules, and information.
26%
Explain healthcare, insurance, and Medicare information in plain language.
Before an appointment
Prepare questions worth asking.
After confusing information
Understand what it actually means.
When care options change
Think through the next steps.
When everyone needs an update
Draft clear family communication.
When caregiving gets scattered
Organize tasks and information.
LightWell Care gives employees a practical resource for handling the caregiving questions and tasks behind some of that disruption.
Caregiving can make it difficult for employees to concentrate and stay productive.
Appointments and unexpected care needs can cause employees to arrive late, leave early, or miss work.
Some caregivers report changing schedules, reducing hours, or passing up professional opportunities.
Some employees report considering changing employers or leaving their jobs because of caregiving pressures.
What the research shows and doesn't show. Respondents also shared what they expected from a caregiving assistant: roughly one-third of those answering anticipated saving at least an hour a week, and 43% believed it could moderately or significantly reduce caregiving-related stress or distraction. These are anticipated benefits reported by employees — not measured post-implementation outcomes. We don't make productivity, turnover, or cost-savings claims the research can't support.
This isn't only eldercare. Employees are supporting parents, partners, children, relatives, and others who depend on them.
Employers never see individual employee conversations. Reporting is limited to aggregate usage.
Employees decide what they share, and can delete their caregiving information at any time.
LightWell Care does not diagnose, prescribe, or replace a healthcare or legal professional.
Employees can get caregiving support without having to bring every personal caregiving problem to a manager or HR team.
Tell us about your employee population and benefits strategy, and we'll show you how LightWell Care fits.
Source: Survey commissioned by LightWell Care, July 2026, among 900 full-time employed U.S. adults. Percentages are based on all 900 respondents unless otherwise noted; some questions were answered by a subset of 584 respondents. Totals may exceed 100% for questions where respondents could select more than one answer.